Building a relationship based on mutual respect can do you more favors than you think. And building that respect is rather pretty easy: respect them and they’ll respect you, and consequently your property too. Here are a few simple tips on how to keep your tenant happy without putting yourself out or making them think they can walk all over you. Sounds good, right?
- Implement clear and concise guidelines to new tenants from the get-go. Things that they must do to keep you happy, but also things that you will do to keep them happy.
- Show them that you understand it’s a two-way street. If both of you respect each other and abide by some simple and reasonable rules, the trust between you will make for a more pleasant experience.
- Maintain this trust. When they come to you with an enquiry or a complaint, get back to them within a reasonable amount of time and tell them how you’re going to deal with their concerns.
- A good, competitive monthly rate will also give a good first impression and you’re more likely to retain them as clients in the long run. You’ll find that they ‘re also more patient when problems arise. Higher rates create higher expectations.
- Make sure the tenant can see that you care for the property and look to maintain the aesthetics, as well as the functionality. If they see how much effort you put in, they are more likely to take care of it and treat it with respect. It’s a small price to pay for an easier life.
Although it may be your house, it is their home. If you need to visit the property for any reason, give them plenty of notice so that they are mentally, as well as, physically, prepared.